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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Edding products

The group "New Technologies" offers for review the products of the plant Edding: acrylic markers, lacquer markers, replacement tips, markers for CD/DVD/BD discs, permanent markers, pigment markers, text separators, ink for refilling, markers for white, enamel and glass boards, markers for flipcharts, chalk markers, magnetic holders and accessories for markers and markers, board cleaning products, markers for projector films, marker boards, markers for various fields of activity, special markers, markers for medicine, professional markers for drawings, markers, gel rollers, capillary pens and liners, cartridges and rods, kits, paper, correctors and erasers, stationery knives and blades, wax for repairing wooden coverings, aerosol paints, primers and varnishes
  • Markers and pen markers Edding
    Markers and pen markers
    3300, 8300, 330, 370, 66, 24 and others .
  • EcoLine Markers Edding
    EcoLine Markers
    7, 21, 22, 24, 28, 29, 31, 32 and others .
  • Markers for whiteboards and flipcharts Edding
    Markers for whiteboards and flipcharts
    380, 160, 250, 260, 28, etc.
  • Markers for various fields of activity Edding
    Markers for various fields of activity
    11, 140, 330, 370, 8030, etc.
  • Markers Edding
    Markers
    30, 40, 3000, 1200, 4200, etc.
  • Handles, liners, rollers Edding
    Handles, liners, rollers
    2185, 1706, 88, 89, 66, etc.
  • Sets Edding
    Sets
    Color Happy, 8881, 8891, etc.
  • Paper Edding
    Paper
    30010 and others .
  • Corrective tools and erasers Edding
    Corrective tools and erasers
    7700, 7720, 7410, DR 20, etc.
  • Stationery knives and blades Edding
    Stationery knives and blades
    M9, M18, CB9, CB18, etc.
  • Repair of wooden floor coverings Edding
    Repair of wooden floor coverings
    8900, 8901, 750, 8200, etc.
  • Aerosol paints, primers, varnishes Edding
    Aerosol paints, primers, varnishes
    5200 and others .

NEW TECHNOLOGIES GROUP

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